The worst job I ever had was working for a tiny, female Hitler* in a shared office space company.
Although I did not like my boss, the job was not for me at its very core. I could not get behind the business model and saw it as a sort of fleecing of the small/independent business.
Unless you were a crook yourself. We did wonders for crooks.
Allow me to explain.
We rented office space out to small businesses or start-ups. We charged you hefty rent for a small office in the most recognizable building in North America. We provided you phone lines, internet connections, meeting rooms, catering assistance, receptionists (me!), office management (you know, cleaning out the communal fridge), copier/fax/mail/parcel assistance and more. We gave you high quality desks, an amazing address and an impressive brand-new build-out that you could claim was
all yours!
Look awesome to clients, impress your mom, have the flexibility to get out of your lease after a year** - What's not to love?
Well first of all, the phones are VOIP and can cut out or get fuzzy. And forget about using your cell phone, this tower is like a trap for cell signal!
Second, the internet connection is unpredictable and the tech on hand (me!) has no experience in fixing it.
Then, there's the fact that we charge you for every little copy you make, every little stamp you take.
We can answer all of your phones, but that'll cost you too.
Meetings? Catering? Water, even? Charge. Charge. Chhhharge!
You can bring high-profile clients to your office, but they may run into some seedy characters along the way.
Speaking of seedy characters, let me just say that this business model worked great for cheap-skates with a thirst for blood.
My most memorable clients were:
... the coked-out, sweaty-pit day traders packed two-kid high in a small office who would fly into a fit of rage when the 'net went out during China's high trading hours (rightfully so!) and then act cool as a cuke when trading was done for the day and they could loiter around the lobby like they owned the joint.
... the bankrupcy lawyer who wasn't clear with anyone on what her real name was, often ditched her clients and wouldn't ever take a call. We couldn't even answer her phone line with her real information. We were just supposed to say "law office". It became very clear what her business was when low-income, marginalized people would call and say they'd sent her payment and paperwork to start the bankruptcy process but they were still getting creditor calls and mail. I am pretty sure she was served some serious court papers while on our watch and we were told to "refuse their delivery".***
... the people who ran a call center out of our office.
... the guy who looked like he was straight-up living in his office but stopped paying his bills and we had to move all of his personal junk out months later. I found a few valtrex in his desk. I was afraid to touch anything else.
... the people who claimed to have the fountain of youth and brought in a million pound body scanner and had a series of self-entitled, bag-a-bones, hoity-toits as clients.
... the owner of the fountain of youth who brought in his hair dresser to cut his hair IN HIS OFFICE. He also had a chauffeur just for Chicago. The man lived in Las Vegas. (See where the fountain of youth stuff comes from??)
... the old smelly guy who couldn't pay his bills and left us with an office full of tuna fish cans.
... the middle-aged guy who thought he could just wear a hat and sunglasses while vacating his office (to dine and ditch, so to speak) during the middle of the day and no one would notice. Sadly, we noticed, but we couldn't physically stop him, so it was pretty sad.
... Every client we had that we let have a mailbox with us but no real services. I mean... what is your business if you can't let people know where you really work!?
So you see, this type of office wouldn't work for everyone. It didn't work for me as an employee and I don't think it would work for me as an entrepreneur.
Have you ever used a co-working or shared office space?
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* Ironically, she was a Jew. My negative view of her had
nothing to do with her being Jewish. It had everything to do with her being really dramatic, two-faced and cynical.
** Instead of the usual corporate leases which run around 10-15 years.
*** To top it off, the head of the traders and the bankruptcy lawyer had an obvious flirtation going on. G-ross.
Opinions are all my own. I don't represent any other individual or organization. This is my personal experience. I'm sure there are shared spaces out there that work for some people.